Contact Us

Got a question, need help or simply want to learn more?
Call us or email us.

Customer Care: (888) 549-9050
Hours: Monday to Friday: 9am – 6pm ET
Fax: (800) 583-1416
Email: customer.care@custudentloans.org

Already a borrower and have a question regarding your account?
Servicing:
Ph: (888) 966-9268
Hours: Monday to Friday: 9am – 6pm EST
Fax: (800) 915-6912
Email: servicing@lendkey.com

Need to mail in a check payment?

Private Student Loans:

Please send your payment to:
LendKey
P.O. Box 824575
Philadelphia, PA 19182-4575

Private Student Loan Consolidation:

Please send your payment to:
Educational Computer Systems, Incorporated (ECSI)
181 Montour Run Rd.
Coraopolis, PA 15108

ECSI customer support: (888) 549-3274

*PLEASE REMEMBER TO INCLUDE YOUR LOAN ID NUMBER IN THE MEMO LINE OF YOUR CHECK PRIOR TO MAILING.*

School Administrators:

If you are a school administrator looking for support please visit our School Section.