Contact Us

Got a question, need help or simply want to learn more?
Call us or email us.

Customer Care: (888) 549-9050
Hours: Monday to Friday: 9am – 5:30pm EST
Fax: (800) 583-1416
Email: customer.care@custudentloans.org

If you need to send a payment:
For a PRIVATE STUDENT LOAN, please send your check to:
Fynanz, Inc.
P.O. Box 824575
Philadelphia, PA 19182-4575

For a PRIVATE STUDENT LOAN CONSOLIDATION, please send your check to:
Educational Computer Systems, Incorporated (ECSI)
181 Montour Run Rd.
Coraopolis, PA 15108

*PLEASE REMEMBER TO INCLUDE YOUR LOAN ID NUMBER IN THE MEMO LINE OF YOUR CHECK PRIOR TO MAILING.*